- Schedules work to ensure specific phone coverage; looks after the priority of phone calls and shifts escalated phone calls to ensure settlement of problems.
- Prepares industry-standard reports to monitor workload, response time, and input value.
- Resolves telephone calls and provides specifics/ support to users.
- Monitors mail, fax, and netmail to render user assistance.
Job Types: Full-time, Fresh graduate
Salary: Php18,000.00 - Php26,000.00 per month
- Company events
- Flexible schedule
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- 8 hour shift
- Day shift
- Night shift
- 13th month salary
- Bonus pay
- Performance bonus
- Senior High School (Preferred)
- Customer Service Representative: 1 year (Preferred)
- English (Preferred)