Ramping Customer Service Representative or Without Exp Dayshift

Full Time
Alabang
PHP 18,000 - PHP 26,000 a month
Posted 30+ days ago
Job description

Job Responsibilities:

  • Schedules work to ensure specific phone coverage; looks after the priority of phone calls and shifts escalated phone calls to ensure settlement of problems.
  • Prepares industry-standard reports to monitor workload, response time, and input value.
  • Resolves telephone calls and provides specifics/ support to users.
  • Monitors mail, fax, and netmail to render user assistance.

Job Types: Full-time, Fresh graduate

Salary: Php18,000.00 - Php26,000.00 per month

Benefits:

  • Company events
  • Flexible schedule
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training

Schedule:

  • 8 hour shift
  • Day shift
  • Night shift

Supplemental Pay:

  • 13th month salary
  • Bonus pay
  • Performance bonus

Education:

  • Senior High School (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Language:

  • English (Preferred)

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