Job description
OVERSEE DAY-TO-DAY OPERATIONS: Run the day-to-day activities of the departmentMANAGE COUNTER STAFF Monitor attendance of rank & file counter employees & manage absences by re-assigning staff (manage plantilla, leaves, issue violation reports)
MANAGE OPEX Manage the operating budget of the department by ordering the right number of supplies, monitoring use & safekeeping of extra items
MONITOR EQUIPMENT & PERIPHERALS Inspect completeness & ensure that counter equipment & peripherals are in good working condition ensure serial number & correctness of items for pull out
DISSEMINATE NEW DIRECTIONS Inform counter team of new processes, procedures & promotions assist during transaction processing when 'Manager/Supervisor' function is required
ADMINISTER END-OF-DAY-ACTIVITIES Generate & check the Operator Turnover Report (OTR) per cashier to establish overage/shortage incurred by each cashier Qualifications:
Candidate must possess at least a Bachelor's/College Degree in any business-related course
With at least 1 year of experience in bank operations or counter-cashier functions
Knowledgeable in credit card transaction processes
Flexible to be assigned to work schedules supporting the retail operational hours
Willing to be assigned in The SM Store Cebu
Full-time positions available
OVERSEE DAY-TO-DAY OPERATIONS: Run the day-to-day activities of the department
- MANAGE COUNTER STAFF
